Have a question about Caterpy? We're here to help.
Whether you're looking for the right no-tie shoelaces, need help with an order, or have a question about one of our accessories, we'd love to hear from you. Get in touch with the Caterpy Australia team and we'll help you find the information you need.
Have a question? Contact us today.
How Can We Help?
Order and Delivery Enquiries
Need an update on your order or have a question about delivery? Contact our team with your order number and enquiry details so we can help you with the next steps.
Product Questions
Not sure which no-tie shoelaces are right for your shoes or activities? We're happy to help with questions about Caterpy Run, AIR, AIR 2.0 and reflective laces.
Accessories and General Enquiries
Have a question about our eyewear straps, hair tie bracelets or phone lanyards? Send us your enquiry and let us know which product you're interested in.
Get in Touch With Caterpy
For questions about products, orders or anything else related to your shopping experience, use the contact details below. When contacting us about an existing order, please include your order number to help us understand your enquiry.
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